Terms of service

Effective Date: August 28, 2026

Welcome to Baojia Eyewear.

These Terms of Service ("Terms") govern your access to and use of the Baojia Eyewear website and the purchase of products and services through the website.

By accessing or using this website, submitting an inquiry, or placing an order, you agree to these Terms, subject to any mandatory rights provided by applicable law.

1. About Baojia Eyewear

Baojia Eyewear provides eyewear products and related services, including ready-to-ship products, wholesale supply, Private Label, OEM, ODM, and customization services.

Baojia Eyewear operates through business entities in Mainland China and Hong Kong:

Mainland China Business Entity
ANHUI BAOJIA IMPEX CO., LTD.
Address: NO.45, HWZ INDUSTRIAL ZONE, LIANGLI, DANGSHAN, ANHUI PROVINCE.

Hong Kong Registered Entity
JOYLIFE FAMILY GEAR LIMITED
Registered Address: RM D07, 8/F, KAI TAK FTY BLDG, NO. 99 KING FUK ST, SAN PO KONG, HONG KONG

JOYLIFE FAMILY GEAR LIMITED is the Hong Kong registered entity responsible for website transactions and payment processing, where applicable.

Email: [Official Baojia Eyewear Email]

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities;
• Attempt to gain unauthorized access to the website, accounts, servers, or related systems;
• Interfere with the security, operation, or functionality of the website;
• Copy, reproduce, or misuse website content without authorization;
• Introduce malicious software, code, or other harmful material; or
• Use the website in a manner that may damage, disable, disrupt, or impair our services.

We reserve the right to restrict or suspend access to the website where reasonably necessary to protect our business, customers, systems, or legal interests.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, colors, and availability displayed on the website are accurate.

However, minor differences may occur between product images and actual products due to photography, lighting, screen or display settings, manufacturing batches, material variations, or other circumstances.

Product dimensions and measurements may also be subject to reasonable manufacturing tolerances.

We reserve the right to correct errors, update product information, and make reasonable changes to product specifications when necessary.

4. Product Availability

Product availability may vary due to factors including:

• Inventory levels;
• Supplier availability;
• Production schedules;
• Material or component availability;
• Customer demand; and
• Other supply-chain circumstances.

A product displayed as available on the website does not guarantee indefinite availability.

If an item becomes unavailable after an order has been placed, we may contact the customer to discuss an appropriate solution, which may include an alternative product, replacement, revised delivery schedule, partial fulfillment, or refund, as applicable.

5. Prices

Prices displayed on the website may include retail and/or wholesale pricing depending on the product, quantity, and applicable customer or order type.

Prices may change without prior notice. Changes will not normally affect orders already accepted by us unless otherwise agreed or required due to an obvious pricing error.

For custom, OEM, ODM, Private Label, and larger wholesale orders, the final price may depend on factors including:

• Order quantity;
• Product specifications;
• Materials and components;
• Colors and lens options;
• Logo customization;
• Packaging;
• Product development requirements;
• Production requirements; and
• Shipping arrangements.

Where a separate quotation, proforma invoice, purchase order, or written order confirmation is provided, the price stated in that document will determine the applicable transaction price.

6. Orders

Submitting an order through the website constitutes a request to purchase the selected products.

An order is considered accepted when payment has been successfully processed and/or Baojia Eyewear has confirmed the order, depending on the applicable order process.

We reserve the right to refuse, hold, or cancel an order where reasonably necessary, including in cases involving:

• Obvious pricing or product information errors;
• Product availability issues;
• Payment problems;
• Fraud or suspected unauthorized activity;
• Incorrect or incomplete customer information;
• Legal, regulatory, sanctions, or shipping restrictions; or
• Other material circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after receiving payment and no alternative arrangement is agreed, an appropriate refund will be provided where applicable.

7. Retail, Wholesale and Customized Orders

Different conditions may apply depending on the type of order.

Retail / Ready-to-Ship Orders

In-stock and ready-to-ship orders are normally processed within the processing period stated on the website or applicable product page after payment confirmation.

Processing times are estimates and may vary depending on inventory, order volume, holidays, payment review, or other circumstances.

Wholesale Orders

Wholesale orders may be subject to our Wholesale Terms & Conditions, as well as any applicable quotation, proforma invoice, purchase order, order confirmation, or written agreement.

Minimum order quantities and wholesale pricing may vary by product.

Custom / OEM / ODM / Private Label Orders

Customized orders may require customer approval of product specifications, samples, artwork, logos, colors, materials, packaging, quantities, and other project details before production.

Production schedules and minimum order quantities may vary depending on the product and customization requirements.

Once production, customization, printing, engraving, packaging production, or other order-specific preparation has started, cancellation or modification may no longer be available, subject to applicable law and the agreed order terms.

8. Payment

Payment may be processed through third-party payment providers supported by the website.

Customers are responsible for providing accurate, complete, and authorized payment and billing information.

Orders may not be processed or released until the required payment has been successfully confirmed.

For wholesale, OEM, ODM, Private Label, or other customized orders, alternative payment methods, deposits, balance payments, credit arrangements, or other payment terms may be agreed in writing.

Third-party payment providers may apply their own terms, security checks, processing requirements, and privacy policies.

9. Shipping

Shipping and delivery are governed by our Shipping Policy and any shipping terms agreed for the applicable order.

Shipping costs, methods, carriers, and delivery times may vary depending on destination, order quantity, package size, weight, customs requirements, and selected shipping service.

Estimated delivery times are provided for reference only and are not guaranteed unless expressly agreed otherwise in writing.

Delivery may be affected by circumstances including:

• Customs clearance;
• Carrier operations;
• Weather conditions;
• Public holidays;
• Transportation disruptions;
• Destination-country regulations;
• Incorrect or incomplete delivery information; or
• Other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information.

10. Returns, Cancellations and Refunds

Returns, cancellations, replacements, and refunds are governed by our Return & Refund Policy and any additional terms agreed for a particular wholesale or customized order.

Mandatory consumer rights will apply where required by applicable law.

Customized, personalized, logo-printed, specially produced, or otherwise made-to-order products may not be eligible for ordinary cancellation or return once production or customization has started, except where required by applicable law or where the products do not conform to the agreed specifications.

Where applicable, consumers in jurisdictions such as the European Union or European Economic Area will retain any mandatory statutory rights available to them under applicable consumer protection law.

11. Customization and Customer-Supplied Materials

Customers may provide logos, trademarks, artwork, designs, packaging files, text, images, or other materials for customization.

By providing such materials, the customer represents and warrants that they have the necessary rights, permissions, licenses, and authorization to use and provide those materials for the requested purpose.

Customers are responsible for ensuring that materials they provide do not infringe or violate third-party intellectual property, privacy, publicity, or other legal rights.

Baojia Eyewear reserves the right to refuse, suspend, or cancel customization requests where we reasonably believe that the requested materials or products may create intellectual property, legal, regulatory, compliance, or reputational risks.

Acceptance of a customization order does not constitute confirmation by Baojia Eyewear that the customer owns or has rights to any customer-supplied trademark, logo, artwork, or other material.

12. Intellectual Property

Unless otherwise stated, content available on this website, including:

• Baojia Eyewear brand names and logos;
• Original text and written content;
• Website graphics;
• Website layout and design elements;
• Original photographs and videos;
• Original product content; and
• Other original materials

is owned by or licensed to Baojia Eyewear or the applicable business entity and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected website content without prior written authorization, except where permitted by applicable law.

Third-party trademarks, logos, or other intellectual property displayed where applicable remain the property of their respective owners.

13. Third-Party Services and Links

The website may use, integrate with, or link to third-party services, including:

• Payment providers;
• Shipping and logistics providers;
• Analytics services;
• Advertising platforms;
• Social media platforms; and
• Other technology or service providers.

Third-party services are governed by their own terms, policies, and practices.

To the extent permitted by applicable law, Baojia Eyewear is not responsible for the independent operation, availability, content, security, or practices of third-party websites or services.

14. Product Compliance and Customer Responsibilities

Customers are responsible for determining whether products are suitable for their intended use, resale market, and applicable local requirements, except where applicable law places mandatory responsibilities on Baojia Eyewear.

Wholesale and commercial customers are responsible for communicating relevant market-specific requirements before ordering where those requirements may affect:

• Product specifications;
• Materials;
• Labeling;
• Packaging;
• Testing;
• Documentation;
• Certification; or
• Other regulatory or compliance requirements.

Where specific testing, certification, labeling, documentation, or market compliance is required, customers should communicate those requirements before confirming the order.

15. Disclaimer

To the extent permitted by applicable law, information on this website is provided for general informational and commercial purposes.

While we make reasonable efforts to maintain accurate and current information, we do not guarantee that all website information will always be complete, current, or error-free.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms excludes any warranty, guarantee, or right that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the extent permitted by applicable law, Baojia Eyewear and the applicable operating entities will not be liable for indirect, incidental, special, punitive, or consequential losses arising from or related to the use of the website, inability to use the website, or products and services purchased through the website.

For commercial transactions, any additional limitations of liability contained in an applicable quotation, purchase order, invoice, contract, or written agreement may also apply.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. Force Majeure

Baojia Eyewear will not be responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters;
• Severe weather;
• Fire or flood;
• War, conflict, or civil disturbance;
• Government actions or restrictions;
• Epidemics or public health emergencies;
• Transportation or logistics disruptions;
• Customs delays;
• Supply-chain interruptions;
• Power, telecommunications, or system failures;
• Labor disputes; or
• Other extraordinary circumstances beyond our reasonable control.

Where reasonably possible, we will make reasonable efforts to communicate significant delays and discuss appropriate solutions with affected customers.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, services, legal requirements, or operational practices.

The updated version will be posted on this page with a revised Effective Date.

Your continued use of the website following an update will be subject to the revised Terms to the extent permitted by applicable law.

Changes to these website Terms will not normally override separately agreed contractual terms for an order that has already been confirmed, unless otherwise agreed or required by law.

19. Governing Law and Mandatory Rights

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Any dispute arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts of Hong Kong, except where mandatory applicable law provides otherwise.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections available to them under applicable consumer protection laws.

Where a separate written agreement, quotation, proforma invoice, purchase order, invoice, or other agreed terms apply to a wholesale, OEM, ODM, Private Label, or other commercial transaction, those terms may contain additional or transaction-specific provisions.

20. Contact

If you have questions regarding these Terms of Service, please contact us:

Baojia Eyewear

Hong Kong Registered Entity
JOYLIFE FAMILY GEAR LIMITED
RM D07, 8/F, KAI TAK FTY BLDG, NO. 99 KING FUK ST, SAN PO KONG, HONG KONG

Mainland China Business Entity
ANHUI BAOJIA IMPEX CO., LTD.
Address: NO.45, HWZ INDUSTRIAL ZONE, LIANGLI, DANGSHAN, ANHUI PROVINCE.

Email: support@baojiaeyewear.com